Hotel Le Relais des Puys Orcines

Qualité Tourisme™ reflects best French tourism practices that are outstanding for their professionalism, hospitality and drive to share the wealth of our country and the expertise of our professionals.

The professionals displaying the Qualité Tourisme™ brand are subject to a regular, independent inspection of their services and undertake to provide you with :
> a warm, friendly welcome
> clear, accurate information
> experienced, helpful staff
> clean, comfortable amenities
> knowledge of the region
> local tourist information tailored to your needs
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Tourisme et Handicap Auditif
Guarantees quality acoustics. A tool for hearing (amplification and transmission of sound) is available at the site of information and mediation. The development will be safe (flash system when there is an alarm sound). The sound information is captioned or presented in written format. In some places, staff undertook an introduction to French Sign Language.
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Tourisme et Handicap Mental
Ensures site safety and accommodation. The signage has been adapted and simple illustrations allow good tracking and understanding of the place. The elements are neutralized or anxiety explained at the reception.
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Tourisme et Handicap Moteur
Ensures access independently from the parking lot of the facility until the emergency exit.
The main criteria are wide doorways (at least 77 cm width), gentle slopes and planned and not loose ground and not slippery, spaces and maneuvering space usage to a minimum in the bedroom, bathroom, toilets, passages under sink, under tables, under desks home above 70 cm. The showers are without step. The service provides support for any specific request.
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Tourisme et Handicap Visuel
Ensures a well-controlled lighting (not against the light, without glare area without penumbra). Items found will be worthwhile contrasting (doorknobs, switches ...). The information and documents are presented in various formats large print and Braille. Mobility aids (rumble strips, podotactile strips, awakening band, handrails) are installed to ensure safety.
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